Customer Service

	Other
	Health & Medical
	Travel
	Business
	Home Based Business
	Family
	Writing
	Marketing
	Sports
	Career
	Finance
	Cars
	Obesity
	Real Estate
	Pets

View all Categories





Forgot Password? New User?

Welcome to Article Search Directory - Article-Knowledge-Base.com!

ALL » Business » Customer Service
Articles about customer service.

Customer Service

Page : [1] 2 3 4 5 6

"A Bit More" Principles of Exceptional Customer Service Part 1 of 3

By: Dan Ohler

It is 2006, an exciting time to be alive. Our economy in Alberta, Canada is booming. There are oodles of employment opportunities. Businesses are sprouting up on every corner.

Where are you involved in this rodeo of life?

Who (read entire article)
View : 329 Times

"A Bit More" Principles of Exceptional Customer Service Part 2 of 3

By: Dan Ohler

In Part 1, we discussed exceptional customer service, plus “A Bit More.”

We defined a customer as anyone with whom we have a relationship (paying customer, family, neighbour).

We met Master Electrician, Brent, who provides exceptional (read entire article)
View : 350 Times

"A Bit More" Principles of Exceptional Customer Service Part 3 of 3

By: Dan Ohler

Here we are again to look at some more “A Bit More” principles of exceptional customer service.

You may be thinking, “What the heck is he talking about?”

If that is the case, please read, or re-read Part 1 and Part 2 of the thre (read entire article)
View : 352 Times

"Can You Help Me?" The Hidden Customer

By: Donovan Baldwin

I was an assistant manager for a major consumer electronics chain, and I was where you would expect an "assistant" manager to be, doing what you would expect an "assistant" manager to to do. I was on top of a ladder, less than ten minutes before (read entire article)
View : 402 Times

"Warm Fuzzies" or Real Service?

By: Larry Galler

“Service” is one of those wonderful, “Warm Fuzzy” words like “love” and “happiness.” They are easy to say and sound so good, but unless they are backed with real substance, they mean so little.

“Service” is what we do to impress and retain (read entire article)
View : 395 Times

10 + 1 Strategies to Increase Customer Loyalty

By: Bill James-Wallace

Introduction

Customer contact is essential in a fast paced business world. Many professionals and small businesses live off their customer contact but to many it is ad hoc and with too much strategy. Many still find it diff (read entire article)
View : 370 Times

10 Reasons To Turn Your Customer Service Into A Cross-Selling Platform

By: Dr. Gary S. Goodman

Cross-Selling is a great way to boost revenues and profits by gently persuading existing customers to purchase an additional product during service conversations.

There are ten really great reasons your CSR’s should make an effort to cross-s (read entire article)
View : 303 Times

10 Reasons Why People Won't Buy A Second Product From You

By: Rojo Sunsen

1. You didn't follow up after the first sale. After the sale you could have introduced your other product on the thank e-mail.

2. You didn't ship the product in the about of time you stated. If they needed it in a hurry and you didn't pr (read entire article)
View : 329 Times

10 Tips for Improving Customer Service and Keeping More of Your Customers

By: Windsor Pennicott

1. Customer service is all about customers’ needs first and your needs second.
If your customers expect a response from you in 24 hours and you always respond much later, that’s putting your needs first and their needs second.

< (read entire article)
View : 323 Times

10 Ways To Improve Your Customer Service

By: Rojo Sunsen

1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with the customer to see if the (read entire article)
View : 401 Times

Go To Page : [1] 2 3 4 5 6